Patient Access & Front Desk Coordinator

Health And Life Organization Inc; Sacramento (CA); On-site; USD 37,000 - 49,000; Full time

Job summary

Health And Life Organization Inc. seeks a Medical Office Receptionist I to greet patients, answer phones, check in/out, verify insurance, sign and update consent forms, and prepare patient charts in a busy clinic.

You will manage front desk duties, scan records, handle copays, schedule/confirm appointments, respond to inquiries, and maintain a clean, welcoming environment while respecting HIPAA and office policies.

Qualifications

• High School Diploma or equivalent required.
• 1 year of customer service, office, or clinical setting preferred.
• Experience with multi-line phones and scheduling.
• Familiar with Word, Excel, PowerPoint, and Outlook.
• Ability to learn Electronic Health Record (EHR) systems (IMS/EPIC/Dentrix).

Responsibilities

• Answer phones and greet patients warmly at arrival/discharge.
• Register patients, verify insurance, and sign in/out patient charts.
• Collect copays and perform basic cash handling/bookkeeping.
• Scan, file, and update medical records per policy.
• Maintain appointment books, confirm schedules, and follow up on no-shows.
• Adhere to HIPAA and clinic policies; maintain a clean, welcoming environment.

Skills

Bilingual Hmong

Professionalism

Customer service

Multitasking

Education

High School Diploma or equivalent

Tools

IMS

EPIC

Dentrix

Job description

Health And Life Organization Inc. seeks a Medical Office Receptionist I to greet patients, answer phones, check in/out, verify insurance, sign and update consent forms, and prepare patient charts in a busy clinic.

You will manage front desk duties, scan records, handle copays, schedule/confirm appointments, respond to inquiries, and maintain a clean, welcoming environment while respecting HIPAA and office policies.