Patient Access & Front Desk Specialist

Preferred Hospital Leasing Junction Inc; Junction (TX); On-site; USD 29,000 - 37,000; Full time

Job summary

Preferred Hospital Leasing Junction Inc. seeks a friendly, organized receptionist to welcome patients and families, answer phones, and support clinic operations. You will verify demographics and insurance details, collect co-pays, and help direct patients to the right providers.

Strong communication and basic math skills are required. Experience in a clinical setting is preferred. The role includes maintaining a clean waiting area and upholding patient privacy standards while delivering

Qualifications

• Ability to communicate effectively with patients, families and staff.
• Proficient in Microsoft Word and Excel for documentation.
• Maintain discretion and confidentiality in PHI-related communications.
• Basic math skills for co-pays, deposits and billing tasks.
• Healthcare setting experience preferred but not required.

Responsibilities

• Greet patients and visitors in a professional, friendly manner.
• Answer phones promptly and direct calls to the appropriate department.
• Verify patient demographics and insurance information; collect co-pays when applicable.
• Support scheduling and coordinating appointments; assist with front desk duties.
• Maintain waiting area cleanliness and ensure patient privacy and dignity.

Skills

Customer service

Microsoft Word

Microsoft Excel

Interpersonal skills

Confidentiality (PHI)

Basic math

Education

High School Diploma/GED

Customer service training

Medical terminology knowledge

Job description

Preferred Hospital Leasing Junction Inc. seeks a friendly, organized receptionist to welcome patients and families, answer phones, and support clinic operations. You will verify demographics and insurance details, collect co-pays, and help direct patients to the right providers.

Strong communication and basic math skills are required. Experience in a clinical setting is preferred. The role includes maintaining a clean waiting area and upholding patient privacy standards while delivering