Medical Front Desk -HIRING ASAP!

Career Strategies; Newport Beach (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Career Strategies in Newport Beach, CA is seeking a Medical Front Desk Receptionist to greet patients, manage front desk operations, and support a busy clinic. You will check in/out, schedule appointments, verify insurance, and handle co-pays while keeping the reception area organized and welcoming.

The ideal candidate has a high school diploma, 1+ year in a medical office or customer service role, knowledge of insurance plans, and familiarity with EMR systems.

Qualifications

• High school diploma or equivalent required.
• 1+ year in a medical office or customer service role preferred.
• Knowledge of PPO/HMO/Medicare and medical terminology a plus.
• Proficiency with EMR systems preferred.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Check patients in and out for appointments, ensuring forms are completed.
• Schedule, confirm, and reschedule appointments using the scheduling system.
• Verify insurance eligibility and obtain authorizations or referrals as needed.
• Collect and process co-pays, deductibles, and outstanding balances.
• Answer incoming calls, route messages, and respond to inquiries promptly.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Manage front office inventory and keep the reception area clean and organized.
• Communicate effectively with medical staff and coordinate patient care.
• Assist with administrative tasks such as data entry, filing, and faxing as needed.

Skills

Customer service

Communication

Multitasking

Bilingual Spanish/English

HIPAA compliance

EMR familiarity

Education

High school diploma or equivalent

Tools

EMR software

Scheduling system

Job description

The Medical Front Desk Receptionist is the first point of contact for patients and visitors, playing a key role in creating a positive patient experience. This position is responsible for managing front desk operations, including patient check-in/check-out, appointment scheduling, insurance verification, and providing general administrative support to ensure smooth clinic operations.

Key Responsibilities:

Greet patients and visitors in a professional and friendly manner

Check patients in and out for appointments, ensuring all forms and documentation are completed

Schedule, confirm, and reschedule appointments using the practice’s scheduling system

Verify insurance eligibility and obtain necessary authorizations or referrals

Collect and process co-pays, deductibles, and outstanding balances

Answer incoming calls, route messages, and respond to inquiries promptly and courteously

Maintain patient confidentiality and comply with HIPAA regulations

Manage front office inventory and keep the reception area clean and organized

Communicate effectively with medical staff and support coordination of patient care

Assist with administrative tasks such as data entry, filing, and faxing as needed

Qualifications:

• High school diploma or equivalent required

1+ year of experience in a medical office or customer service role preferred

Knowledge of insurance plans (PPO, HMO, Medicare, etc.) and medical terminology a plus

Proficiency in electronic medical record (EMR) systems preferred

Strong communication, organization, and multitasking skills

Ability to remain calm and professional in a fast-paced environment

Bilingual (Spanish/English) is preferred