Patient Access & Front Desk Coordinator

Midtownpainandspine; Cary (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary based on experience

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan options

Professional development and training

Job summary

Midtown Pain & Spine Clinic in Cary, NC is hiring a Front Office Coordinator. You will manage patient reception, registrations, scheduling, and insurance verification in a fast-paced medical office.

The role requires strong customer service, multitasking ability, and professional communication with patients and staff. Training occurs at the Raleigh office with standard clinic hours and a non-exempt full-time schedule.

Qualifications

• High school diploma or GED required; post-secondary education preferred.
• Excellent customer service skills and ability to manage multiple tasks.
• Experience with medical office procedures and EMR systems preferred.
• Knowledge of insurance coverage and benefits is a plus.

Responsibilities

• Greet patients and visitors upon arrival.
• Answer phones professionally and route calls to providers.
• Assist with check-in, registrations, and insurance verification.
• Schedule appointments and manage patient flow to optimize time.
• Prepare charts and maintain accurate patient records.
• Process co-pays and handle payments.
• Maintain a tidy reception area and HIPAA compliance.

Skills

Customer service

Time management

Multitasking

Composure under pressure

Education

High school diploma/GED

Tools

EMR system

Insurance billing software

Job description

Midtown Pain & Spine Clinic in Cary, NC is hiring a Front Office Coordinator. You will manage patient reception, registrations, scheduling, and insurance verification in a fast-paced medical office.

The role requires strong customer service, multitasking ability, and professional communication with patients and staff. Training occurs at the Raleigh office with standard clinic hours and a non-exempt full-time schedule.