Patient Access & Financial Services Specialist

Blanchard Valley Health System; Findlay (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Blanchard Valley Health System in Findlay, OH, seeks an organized patient access registrar to ensure efficient registration and accurate insurance verification. The role involves explaining hospital policies, collecting payments, and guiding patients through financial assistance options.

The position requires high school education, exceptional customer service, data entry skills, and knowledge of medical terminology.

Qualifications

• High school diploma or GED required.
• Exceptional customer service skills required.
• Data entry/PC experience required.
• Medical terminology coursework or knowledge.
• Strong interpersonal and communication skills.

Responsibilities

• Register/pre-register and admit patients; verify active insurance eligibility.
• Screen and assist patients for financial assistance options.
• Generate patient estimates; collect copays and balances; explain payment options.
• Perform Medicare medical necessity screening and obtain required signatures.
• Complete general consent, HIPAA, and patient documents.
• Support QA on accounts and provide feedback to educators.
• Gather data to schedule appointments; assist with ER discharge workflows.
• Stay informed on regulations affecting hospital collections.

Skills

Customer service

Data entry

Medical terminology

Interpersonal communication

Attention to detail

Education

High School Diploma or GED

Job description

Blanchard Valley Health System in Findlay, OH, seeks an organized patient access registrar to ensure efficient registration and accurate insurance verification. The role involves explaining hospital policies, collecting payments, and guiding patients through financial assistance options.

The position requires high school education, exceptional customer service, data entry skills, and knowledge of medical terminology.