Patient Access & Financial Counseling Specialist

Blanchard Valley Health System; Findlay (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Blanchard Valley Health System in Findlay, OH, seeks a detail-oriented Patient Access/Registration representative to ensure accurate patient registration, inform patients about financial responsibilities, and provide excellent service.

The role involves verifying insurance eligibility, collecting copays, guiding patients through subsidies, and coordinating with hospital departments to keep the patient experience seamless.

Qualifications

• High School Diploma or GED is required.
• Exceptional customer service skills required.
• Data entry and/or PC experience required.
• Medical terminology coursework or knowledge required.
• Strong interpersonal and communication skills required.

Responsibilities

• Register/admit patients and verify insurance eligibility.
• Assist patients with financial assistance options.
• Collect payments and provide patient estimates.
• Conduct medical necessity screening for Medicare patients.
• Complete required forms including HIPAA and consent.
• Collaborate with departments to ensure service excellence.

Skills

Customer service

Data entry

Medical terminology

Interpersonal skills

Communication

PC skills

Education

High School Diploma or GED

Job description

Blanchard Valley Health System in Findlay, OH, seeks a detail-oriented Patient Access/Registration representative to ensure accurate patient registration, inform patients about financial responsibilities, and provide excellent service.

The role involves verifying insurance eligibility, collecting copays, guiding patients through subsidies, and coordinating with hospital departments to keep the patient experience seamless.