Patient Access & Financial Counselor

Tufts Medicine; Lawrence (MA); Presencial; USD 28 000 - 35 000; Tempo integral

Resumo da oferta

Tufts Medicine is seeking an entry-level Patient Access Coordinator focused on revenue cycle operations, billing, collections, and payment processing. Responsibilities include handling referrals, collecting demographic and financial info, scheduling services, and ensuring insurance eligibility.

The role supports the interdisciplinary team and interacts with patients and families to review insurance coverage and out-of-pocket costs. Strong communication and organization are essential.

Qualificações

• Proficient in medical terminology and related processes.
• Strong interpersonal and written communication skills.
• Ability to navigate health insurance and patient financial counseling guidelines.

Responsabilidades

• Coordinate incoming referrals for consultations from physician practices and hospitals.
• Compile clinical data and ensure completeness of patient records for billing and referrals.
• Schedule appointments, verify demographics and insurance eligibility.
• Verify benefits and determine patient financial responsibility.
• Serve as patient liaison for financial matters throughout treatment.
• Assist with Massachusetts Medicaid applications and related programs.
• Collaborate with Social Work, Billing, and Contracting to support patients.
• Document all steps and manage medical record requests.

Conhecimentos

Medical terminology

Interpersonal skills

Detail oriented

Communication

Problem solving

Formação académica

High school diploma or equivalent

Bachelor’s degree

Descrição da oferta de emprego

Tufts Medicine is seeking an entry-level Patient Access Coordinator focused on revenue cycle operations, billing, collections, and payment processing. Responsibilities include handling referrals, collecting demographic and financial info, scheduling services, and ensuring insurance eligibility.

The role supports the interdisciplinary team and interacts with patients and families to review insurance coverage and out-of-pocket costs. Strong communication and organization are essential.