Patient Access & Financial Counseling Specialist

Effingham Health System; Springfield (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Effingham Health System is seeking a Patient Access Representative to register patients, verify insurance, and collect payments in a fast-paced physician practice setting.

The role requires accuracy in data entry, clear communication with patients about financial responsibilities, and adherence to regulatory guidelines. Training will include onboarding to Availity/Ability systems and financial counseling expectations.

Qualifications

• High School diploma or equivalent required; healthcare-related curriculum preferred.
• Experience with patient registration, customer service, and collections preferred.
• Ability to explain financial options and assist with payment plans.
• Familiarity with Availity or Ability software systems.
• Knowledge of health insurance, deductibles, co-pays, and co-insurance.

Responsibilities

• Perform registration for all patients presenting for service.
• Input and transcribe patient data accurately.
• Process forms, insurance information, and signatures.
• Input data with minimal errors.
• Handle payments and cash receipts accurately.

Skills

Customer service

Data entry

Cash handling

Insurance verification

Education

High School Diploma

Tools

Availity

Ability software

Job description

Effingham Health System is seeking a Patient Access Representative to register patients, verify insurance, and collect payments in a fast-paced physician practice setting.

The role requires accuracy in data entry, clear communication with patients about financial responsibilities, and adherence to regulatory guidelines. Training will include onboarding to Availity/Ability systems and financial counseling expectations.