Patient Access & Billing Specialist I

Southeast Health; Enterprise (AL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Southeast Health is seeking an Access Specialist I at the Enterprise Clinic to register or admit patients, collect billing information, and ensure pre-authorizations are in place. The role requires attention to detail, strong communication, and teamwork in a fast-paced hospital environment.

Responsibilities include scheduling, updating demographics, verifying payer coverage, and assisting patients with SE Health financial assistance programs. Excellent customer service is essential.

Qualifications

• High School diploma required.
• Basic computer knowledge and good keyboard skills.
• Medical terminology knowledge or SEH training provided during orientation.

Responsibilities

• Works as part of a multi-disciplinary team to answer inquiries and questions.
• Troubleshoot problems and provide information to patients and staff.
• Handle referrals with professional, respectful customer service, telephonically or in person.
• Provide scheduling or patient enrollment for services.
• Verify third party payer coverage and collect self-pay balances.
• Schedule patients for planned clinical services and manage patient records.
• Perform transcription of basic orders for patient account processing.
• Obtain/initiate authorizations for clinical services when required.
• Obtain signatures needed for billing and clinical treatment and coordinate self-pay workflows.

Skills

Typing

Basic computer skills

Calculator skills

Excellent communication

Interpersonal skills

Education

High School diploma

Job description

Southeast Health is seeking an Access Specialist I at the Enterprise Clinic to register or admit patients, collect billing information, and ensure pre-authorizations are in place. The role requires attention to detail, strong communication, and teamwork in a fast-paced hospital environment.

Responsibilities include scheduling, updating demographics, verifying payer coverage, and assisting patients with SE Health financial assistance programs. Excellent customer service is essential.