Patient Access & Financial Clearance Specialist

LCMC Health; United States; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Healthcare with heart

Patient-focused service

Team environment

Job summary

LCMC Health seeks a Patient Access Representative focused on Financial Clearance and Authorizations. You will verify insurance eligibility, obtain authorizations, and review accounts to ensure services are financially cleared before they are performed.

You will explain coverage and estimates to patients, assist with payment arrangements, and maintain strict confidentiality. The role emphasizes accuracy, empathy, and collaboration with care teams to prevent delays and denials.

Qualifications

• Customer service skills with patient focus.
• Clear communication about coverage and costs.
• Comfort navigating insurance eligibility and authorizations.

Responsibilities

• Verify insurance eligibility and benefits for scheduled and unscheduled services
• Obtain prior authorizations and referrals as required by payers
• Review patient accounts for financial clearance and resolve issues before services are rendered
• Communicate with insurance companies, providers, and internal teams to secure approvals
• Explain coverage, estimates, and financial responsibility to patients
• Assist with payment arrangements and financial assistance referrals when appropriate
• Maintain accurate documentation and protect patient confidentiality

Skills

Customer service

Communication

Attention to detail

Insurance processes

Education

High School Diploma/GED

2 Years of applicable experience in lieu of education

2 years of customer service and/or healthcare experience

Job description

LCMC Health seeks a Patient Access Representative focused on Financial Clearance and Authorizations. You will verify insurance eligibility, obtain authorizations, and review accounts to ensure services are financially cleared before they are performed.

You will explain coverage and estimates to patients, assist with payment arrangements, and maintain strict confidentiality. The role emphasizes accuracy, empathy, and collaboration with care teams to prevent delays and denials.