Patient Registration & Financial Clearance Specialist

Dignity Health; Folsom (CA); On-site; USD 46,000 - 52,000; Full time

Job summary

Dignity Health Mercy Hospital in Folsom, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration, insurance verification, and financial clearance. You will identify patients, secure accurate demographic and insurance data in the ADT system, and counsel on financial liability and payment options.

You will also verify payer sources, refer to assistance programs, and ensure regulatory CMS requirements are met with precise documentation in the

Qualifications

• High School GED General Studies.
• 1 year in hospital Patient Registration, revenue cycle, or related roles.
• Experience in requesting and processing financial payments.
• Able to perform basic mathematics for payments.
• Intermediate to advanced computer skills.
• Knowledge of insurance policies and medical terminology.
• Familiarity with charity care programs.

Responsibilities

• Register patients with accurate demographic data in the ADT system.
• Verify insurance and collect required information for financial clearance.
• Counsel patients on financial liability and payment options.
• Meet CMS billing and regulatory requirements and document accordingly.
• Maintain up-to-date knowledge of registration requirements across departments.
• Ensure complete, accurate data entry and avoid duplicate medical record numbers.

Skills

Customer service

Communication

Mathematics

Insurance terminology

Charity care knowledge

Computer skills

Demographic data entry

Education

High School GED General Studies

Tools

ADT system

Job description

Dignity Health Mercy Hospital in Folsom, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration, insurance verification, and financial clearance. You will identify patients, secure accurate demographic and insurance data in the ADT system, and counsel on financial liability and payment options.

You will also verify payer sources, refer to assistance programs, and ensure regulatory CMS requirements are met with precise documentation in the