Patient Access & Financial Clearance Specialist

University of Maryland Medical System Corporation; Bowie (MD); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Shift Differential

Job summary

University of Maryland Medical System Corporation seeks an administrative specialist for patient access and financial clearance. The role involves scheduling, registration, pre-admission processing, and wayfinding across clinics, with emphasis on data accuracy and customer service.

Responsibilities include verifying insurance benefits, obtaining pre-certifications, providing cost estimates, and guiding patients through the financial clearance process.

Qualifications

• High school diploma or GED required.
• 1 year of clerical, customer service or receptionist experience, preferably in healthcare.
• Certification to local organizations such as AAHAM/NAHAM preferred.

Responsibilities

• Serve as the first point of contact for patients and visitors, delivering customer service in Patient Access/Administrative Services.
• Verify demographics and insurance coverage; provide cost estimates and secure pre-certifications.
• Educate patients on insurance coverage and financial assistance options; support pre-admission activities.
• Manage paperwork accuracy and timely registration; assist with admissions documents.

Skills

Customer service

Data collection

Interpersonal skills

Communication

Team collaboration

Education

High school diploma or GED

Tools

Epic

Job description

University of Maryland Medical System Corporation seeks an administrative specialist for patient access and financial clearance. The role involves scheduling, registration, pre-admission processing, and wayfinding across clinics, with emphasis on data accuracy and customer service.

Responsibilities include verifying insurance benefits, obtaining pre-certifications, providing cost estimates, and guiding patients through the financial clearance process.