Patient Access & Financial Assistance Advocate

Tenet Healthcare; Alabaster (AL); On-site; USD 42,000 - 60,000; Full time

Job summary

Conifer Health, part of the Tenet family, seeks a detail-oriented specialist to screen self-pay patients for government program eligibility at Shelby Medical Center. This role requires collecting and assessing patient information, documenting activities, and guiding patients through Financial Assistance options to support hospital billing processes.

Essential duties include interviewing patients, recording account activity, performing financial clearance, and following up on government

Qualifications

• Knowledge of Federal, State and County programs.
• Proficient with Windows, Microsoft Outlook, Excel and Word.
• Ability to work independently and communicate clearly.

Responsibilities

• Screen self-pay patients at bedside for government program eligibility.
• Record and maintain documentation of activities on accounts.
• Perform financial clearance including collections and determine eligibility for Financial Assistance.
• Follow up on government applications to ensure processing and outcomes.

Skills

Programs knowledge

PC systems literacy

Communication skills

Bi-lingual (Spanish)

Education

High School diploma or equivalent

2 years in Social Services or Hospital Admitting

Job description

Conifer Health, part of the Tenet family, seeks a detail-oriented specialist to screen self-pay patients for government program eligibility at Shelby Medical Center. This role requires collecting and assessing patient information, documenting activities, and guiding patients through Financial Assistance options to support hospital billing processes.

Essential duties include interviewing patients, recording account activity, performing financial clearance, and following up on government