Patient Financial Access Advocate

Conifer Health Solutions

Detroit (MI)

On-site

USD 42,000 - 65,000

Full time

9 days ago

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Job summary

Conifer Health Solutions is seeking a patient financial services professional to join the team at Detroit Receiving Hospital in Detroit, MI. This role focuses on screening self-pay patients for eligibility and routing accounts to government and non-government programs.

Shift: Wednesday-Friday 11am-7:30pm, Saturday-Sunday 8am-4:30pm. You will obtain financial statements, support applications for benefits, and collaborate with hospital staff to determine program eligibility.

Qualifications

High School diploma or equivalent.
Minimum 2 years work experience with Social Services or Hospital Admitting or related area.

Responsibilities

Conduct interviews with patients and/or family members.
Records and maintains complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
Performs financial clearance function including collections. Cancels accounts that have not had any patient cooperation and are not eligible for any programs and prepares accounts for Financial Assistance review.
Follows up on EES assigned accounts to ensure follow-through on Government application submitted.
Develops a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
Conducts field visits to patient homes for skip tracing or assisting patient with documents.
Notifies hospital case management, social services and admissions staff of case screening determinations and outcomes via verbal and written communication.