Patient Access & Insurance Verification Specialist

The Christ Hospital; Cincinnati (OH); On-site; USD 17,000 - 28,000; Full time

Job summary

The Christ Hospital is seeking a Registration Specialist to collect accurate demographic and insurance information, verify coverage, and support the patient revenue cycle. The role involves handling payments, answering phones, and coordinating with care teams to ensure smooth check-in processes across sites.

Ideal candidates have strong customer service, data entry skills, and familiarity with Epic. On-site positions offer exposure to diverse patient interactions and a fast-paced environment.

Qualifications

• High school diploma or GED required.
• No formal experience required; 6–12 months medical office experience preferred.
• Basic clerical and data entry skills.

Responsibilities

• Verify patient identity and insurance information using Epic Documents.
• Collect co-pays and post payments in Epic Enterprise Payments.
• Answer phones, provide customer service, and schedule appointments.
• Scan and file documents into Epic and coordinate referrals.
• Help verify benefits and assist with financial counseling when needed.

Skills

Customer service

Communication

Data entry

Attention to detail

Phone support

Education

High School Diploma or GED

Tools

Epic system

Insurance verification

Job description

The Christ Hospital is seeking a Registration Specialist to collect accurate demographic and insurance information, verify coverage, and support the patient revenue cycle. The role involves handling payments, answering phones, and coordinating with care teams to ensure smooth check-in processes across sites.

Ideal candidates have strong customer service, data entry skills, and familiarity with Epic. On-site positions offer exposure to diverse patient interactions and a fast-paced environment.