Patient Access & Documentation Specialist

AdaptHealth, LLC; New Berlin, Northern (WI, KY); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) with match

Paid time off (6 holidays)

Job summary

AdaptHealth, LLC is seeking a Documentation Specialist to coordinate referrals and review clinical documentation to ensure services are set up accurately and efficiently.

The role involves working with patients, providers, and internal teams to navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly. It is ideal for detail-oriented professionals who enjoy collaboration in a fast-paced healthcare environment.

Qualifications

• One year of relatable work experience required.
• High School Diploma or equivalent required; Associate’s degree preferred.
• Healthcare admin/insurance/billing or call center experience is a plus.

Responsibilities

• Review medical records and payer guidelines to determine eligibility and compliance.
• Communicate with patients regarding financial responsibility and document interactions.
• Contact patients when documentation does not meet payer requirements and provide alternatives.
• Coordinate with referral sources, physicians, and clinical teams to obtain complete documentation.
• Enter referrals within established timeframes while meeting productivity and quality standards.

Skills

Attention to detail

Communication skills

Multi-tasking

Computer literacy

Education

High School Diploma

Associate’s degree in Healthcare Administration

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth, LLC is seeking a Documentation Specialist to coordinate referrals and review clinical documentation to ensure services are set up accurately and efficiently.

The role involves working with patients, providers, and internal teams to navigate insurance requirements, confirm eligibility, and move the intake process forward smoothly. It is ideal for detail-oriented professionals who enjoy collaboration in a fast-paced healthcare environment.