Patient Access Coordinator, Oncology Care

Astera Cancer Care; West Meade (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Tennessee Oncology is seeking a Registration Coordinator to support front desk operations, check-in patients, collect insurance and demographic information, and schedule appointments. The role involves handling payments, using the EHR/PM system, and ensuring accurate patient records in a fast-paced clinical environment.

Ideal candidates will have a high school diploma, strong customer service skills, and proficiency with MS Office and EHR systems.

Qualifications

• High school diploma or equivalent.
• Experience in professional office or customer service roles preferred.
• Strong computer skills, MS Office, and email proficiency.
• Excellent verbal, listening, and written communication skills.

Responsibilities

• Answer phones and greet patients in a courteous, efficient manner.
• Verify and update patient demographics and insurance information.
• Schedule internal appointments and manage check-ins/outs.
• Maintain confidentiality and handle daily deposits as needed.

Skills

Customer service

MS Office

Communication skills

Organizational skills

Data entry

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Tennessee Oncology is seeking a Registration Coordinator to support front desk operations, check-in patients, collect insurance and demographic information, and schedule appointments. The role involves handling payments, using the EHR/PM system, and ensuring accurate patient records in a fast-paced clinical environment.

Ideal candidates will have a high school diploma, strong customer service skills, and proficiency with MS Office and EHR systems.