Oncology Patient Access Navigator

Tennessee Oncology; Columbia (TN); On-site; USD 32,000 - 43,000; Full time

Job summary

Tennessee Oncology is seeking a Registration Coordinator to provide essential medical office support, greet patients, and manage check-in/check-out processes across multiple clinics. You will obtain patient demographics and insurance information, collect co-pays, and schedule internal appointments.

You will enter data into the PM and EHR systems, verify patient details, and maintain accurate records. Occasional travel to other clinics is required, with strict confidentiality of patient

Qualifications

• High school diploma or GED required.
• Strong computer skills including MS Office and email.
• Excellent verbal, written, and interpersonal communication.
• Ability to work productively in a fast-paced environment.

Responsibilities

• Greeting patients and check-in/out efficiently.
• Collects demographics and insurance information; verifies data.
• Processes co-pays and payments; schedules internal appointments.
• Enter information into PM and EHR; verify patient details.
• Tracks and documents no-shows and reschedules as needed.
• Travel to other clinics as required for business needs.
• Maintain confidentiality of patient information.
• Adheres to clinic policies and procedures.

Skills

Customer service

MS Office

Communication skills

Data entry

Education

High school diploma or GED

Tools

EHR (Electronic Health Record)

Patient Management System (PM)

Job description

Tennessee Oncology is seeking a Registration Coordinator to provide essential medical office support, greet patients, and manage check-in/check-out processes across multiple clinics. You will obtain patient demographics and insurance information, collect co-pays, and schedule internal appointments.

You will enter data into the PM and EHR systems, verify patient details, and maintain accurate records. Occasional travel to other clinics is required, with strict confidentiality of patient