Patient Access Coordinator I: Scheduling & Insurance Verification

Highmark Health Company; Pennsylvania; On-site; USD 25,000 - 32,000; Full time

Job summary

Allegheny Health Network is seeking a Patient Access Coordinator I for the Braddock location. The role involves scheduling, preregistration, financial clearance, and insurance verification to ensure accurate billing and smooth patient flow.

You will interact with patients and providers, communicate financial responsibilities, and support the patient experience while maintaining compliance with HIPAA and company policies.

Qualifications

• High school diploma or GED; or one – three months related experience and/or training; or equivalent combination of education and experience.
• One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment.
• Experience operating a PC and using software applications
• Preferred: Medical terminology and obtaining insurance verifications
• Call/Service Center experience

Responsibilities

• Conduct scheduling, preregistration, validates patient demographic data, and verifies insurance information.
• Identifies payor authorization/referral requirements and provides documentation to physician offices and payors.
• Calculates estimates of patient financial responsibilities and posts payments in the ADT system.
• Delivers a positive patient experience and maintains relationships with patients, AHN leadership and staff.
• Maintains productivity standards and adheres to policies and training requirements.

Skills

Customer service

Insurance verifications

Call center experience

Medical terminology

Education

High school diploma or GED

Job description

Allegheny Health Network is seeking a Patient Access Coordinator I for the Braddock location. The role involves scheduling, preregistration, financial clearance, and insurance verification to ensure accurate billing and smooth patient flow.

You will interact with patients and providers, communicate financial responsibilities, and support the patient experience while maintaining compliance with HIPAA and company policies.