Patient Access Coordinator I - Night Shift

MedStar Health’s Washington Hospital Center; Washington (District of Columbia); On-site; USD 26,000 - 44,000; Full time

Job summary

Georgetown University Hospital is seeking a Patient Access Associate I for a full-time night shift position (Sunday-Thursday, 10:30pm-7:00am). Training will require daytime hours for 1-2 months.

The role focuses on patient registration, scheduling, and insurance verification with emphasis on HIPAA compliance and exceptional customer service. Primary duties include greeting patients, collecting demographics, verifying coverage, and communicating payment options.

Qualifications

• 1-2 years of customer service experience.
• 1-2 years of patient registration experience preferred.
• 1-2 years of hospital or healthcare setting experience preferred.
• CHAA certification preferred.

Responsibilities

• Answer telephone calls and schedule patient appointments.
• Create encounters and obtain patient information for requested services.
• Verify demographics and insurance information.
• Inform patients of payment options including payment plans and financial assistance.
• Adhere to HIPAA regulations.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

Georgetown University Hospital is seeking a Patient Access Associate I for a full-time night shift position (Sunday-Thursday, 10:30pm-7:00am). Training will require daytime hours for 1-2 months.

The role focuses on patient registration, scheduling, and insurance verification with emphasis on HIPAA compliance and exceptional customer service. Primary duties include greeting patients, collecting demographics, verifying coverage, and communicating payment options.