Patient Access Associate I — Night Shift (PRN)

MedStar Health’s Washington Hospital Center; Baltimore (MD); In loco; USD 26.000 - 45.000; Part-time

Descrizione del lavoro

MedStar Health is seeking a Patient Access Associate I for Union Memorial Hospital on a per diem basis. Scheduling, patient check-in, and verifying demographics and insurance will be routine duties; training includes 2-day day shift sessions.

The role emphasizes HIPAA compliance and exceptional service to patients and families. The position requires strong communication skills, accuracy in data collection, and the ability to explain payment options and plans.

Competenze

• High School Diploma or GED required.
• 1-2 years customer service experience.
• 1-2 years patient registration experience preferred.
• 1-2 years hospital experience or healthcare setting preferred.
• CHAA certification preferred.

Mansioni

• Contributes to department goals and adheres to policies and safety standards.
• Answers calls, schedules, reschedules and confirms appointments.
• Creates encounters and captures patient information for requested services.
• Greets patients on arrival and reviews information for accuracy.
• Verifies insurance eligibility and explains payment options to patients.

Conoscenze

Customer service

Patient registration

Healthcare setting

Formazione

High School Diploma or GED

Descrizione del lavoro

MedStar Health is seeking a Patient Access Associate I for Union Memorial Hospital on a per diem basis. Scheduling, patient check-in, and verifying demographics and insurance will be routine duties; training includes 2-day day shift sessions.

The role emphasizes HIPAA compliance and exceptional service to patients and families. The position requires strong communication skills, accuracy in data collection, and the ability to explain payment options and plans.