Patient Access Coordinator I

Family Health Center of Worcester, Inc.; Washington (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

The Daviess County Family Health Center is seeking a Registration Coordinator I to be the first point of contact for patients and visitors. You will greet individuals, verify and update patient information, schedule appointments in the EHR, answer calls, take messages, collect payments, and maintain confidentiality in line with HIPAA policies.

This role requires strong organizational and multitasking skills, effective communication, and the ability to work calmly in a busy clinical setting.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of customer service experience preferred.
• Healthcare setting or EHR familiarity preferred.

Responsibilities

• Greet patients and visitors professionally and courteously.
• Verify and update patient information upon arrival.
• Schedule, reschedule, and cancel appointments in the EHR.
• Answer incoming calls and route to appropriate staff.
• Take accurate messages and relay to staff.
• Ensure forms are completed and scanned into the EHR.
• Collect payments and provide receipts as needed.
• Maintain confidentiality and HIPAA compliance.

Skills

Organizational skills

Communication

Typing & data entry

Bilingual EN/ES

Education

High School diploma or GED

Tools

EHR system

Job description

The Daviess County Family Health Center is seeking a Registration Coordinator I to be the first point of contact for patients and visitors. You will greet individuals, verify and update patient information, schedule appointments in the EHR, answer calls, take messages, collect payments, and maintain confidentiality in line with HIPAA policies.

This role requires strong organizational and multitasking skills, effective communication, and the ability to work calmly in a busy clinical setting.