Patient Access Coordinator — Front Desk & Scheduling

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Sign-on bonus

Full benefits from day one

Tuition reimbursement

Paid time off

Employee Assistance Program

Job summary

Geisinger in Wilkes-Barre, PA is seeking a Front Desk/Patient Access professional to greet and register patients, verify demographics, and coordinate appointment scheduling. You will communicate financial responsibilities and assist with insurance processing in a fast-paced office setting.

The role is full-time (40 hours/week) with comprehensive benefits from day one. A HS diploma or GED is required, and prior medical office experience is a plus.

Qualifications

• HS diploma or GED required.
• Experience in front desk/medical office preferred.
• Ability to communicate financial obligations to patients.

Responsibilities

• Greets and registers patients upon arrival.
• Verifies demographics and checks in patients for appointments.
• Schedules follow-up appointments and referrals as needed.
• Explains financial responsibilities and collects payments when appropriate.
• Reads insurance responses and assigns primary/secondary/tertiary coverage.

Skills

Patient registration

Insurance verification

HIPAA compliance

Customer service

Schedule appointments

Cash handling

Education

HS diploma or GED

Job description

Geisinger in Wilkes-Barre, PA is seeking a Front Desk/Patient Access professional to greet and register patients, verify demographics, and coordinate appointment scheduling. You will communicate financial responsibilities and assist with insurance processing in a fast-paced office setting.

The role is full-time (40 hours/week) with comprehensive benefits from day one. A HS diploma or GED is required, and prior medical office experience is a plus.