Patient Access Coordinator

U.S. Dermatology Partners; Rockville (MD); On-site; USD 28,000 - 29,000; Full time

Job summary

U.S. Dermatology Partners in Rockville, MD is hiring a Front Desk Clerk to manage phones, patient check-in, data entry, and basic clerical tasks. The role stresses accurate record keeping, friendly customer service, and HIPAA compliance.

Retail or clinic front desk experience is preferred. You will answer calls, guide patients, operate office equipment, and support daily practice functions under supervision.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented and professional attitude; reliable in a fast-paced front desk.
• Excellent written and verbal communication in English; strong grammar and spelling.
• Ability to handle multiple tasks, manage patient flow, and support leadership.
• Familiarity with HIPAA guidelines and basic knowledge of health care regulations.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries and refers to appropriate staff.
• Operates office machines and computers to ensure patients are processed correctly and efficiently.
• Composes, types and edits correspondence, reports and memoranda.
• Assists patients with use of clinic facilities or services.
• Maintains office procedures and supports administrative tasks.
• Performs other duties as needed to support organization.

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

Communication skills

Mathematical/analytical ability

Verbal and written instructions

Management and organizational skills

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

U.S. Dermatology Partners in Rockville, MD is hiring a Front Desk Clerk to manage phones, patient check-in, data entry, and basic clerical tasks. The role stresses accurate record keeping, friendly customer service, and HIPAA compliance.

Retail or clinic front desk experience is preferred. You will answer calls, guide patients, operate office equipment, and support daily practice functions under supervision.