Patient Access Coordinator Float

BHS; Richmond (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including M"

Job summary

Baptist Health seeks a Patient Access Coordinator to support front desk operations in a medical office setting. You will greet patients, verify demographics and insurance, register patients, collect payments, and coordinate appointments to keep patient flow smooth.

The role requires strong clerical skills, patience, and attention to fiduciary responsibilities, with a focus on accuracy in all tasks. Equal opportunity employer.

Qualifications

• Greeting patients and visitors; front desk duties.
• Verifying patients' demographic and insurance information.
• Registering patients; obtaining necessary signatures."
• Determining patients' out-of-pocket expense and collecting payments or providing financial counseling.

Responsibilities

• Greeting patients and visitors.
• Verifying demographic and insurance information.
• Registering patients and obtaining necessary signatures.
• Determining out-of-pocket expense and collecting payments; offering financial counseling as appropriate.
• Scheduling appointments and ensuring patient flow.
• Managing switchboard and medical records.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Job description

Summary

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Coordinators perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Qualifications:

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability

Baptist Health is an Equal Employment Opportunity employer.