Ambulatory Patient Access Concierge

Nationwide-Children; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Nationwide-Children in Columbus, OH is seeking a Patient Registration Clerk to greet patients, register them, answer calls, schedule appointments, and pull and file medical charts as needed.

You will verify demographics and insurance information, confirm eligibility, communicate requirements, and coordinate with clinical staff to ensure smooth patient access. Training and teamwork are key components of this role.

Qualifications

• High School Diploma or equivalent required.
• Associate’s Degree preferred.
• CPR certification (based on position and as determined by manager).

Responsibilities

• Greet and register patients in registration areas.
• Answer telephone calls, schedule appointments, and pull/file medical charts as indicated.
• Verify demographics and insurance information; ensure patient eligibility and insurance requirements are met.
• Coordinate with clinical staff and other departments to ensure smooth patient access and communication.

Skills

Customer service

Computer skills

Administrative skills

Education

High School Diploma

Associate degree preferred

Job description

Nationwide-Children in Columbus, OH is seeking a Patient Registration Clerk to greet patients, register them, answer calls, schedule appointments, and pull and file medical charts as needed.

You will verify demographics and insurance information, confirm eligibility, communicate requirements, and coordinate with clinical staff to ensure smooth patient access. Training and teamwork are key components of this role.