Patient Access Ambassador: Front Desk & Care Concierge

Upstate; City of Syracuse (NY); On-site; USD 34,000 - 42,000; Full time

Job summary

University Hospital in Syracuse is seeking a Hospital Patient Services Clerk 1 to greet patients and visitors, issue badges, and support the front lobby operations.

Responsibilities include interviewing patients, collecting demographic and insurance data into EPIC, obtaining signatures, distributing forms, attaching bracelets, and guiding patients to appointments. Schedule is 40 hours, Monday–Friday, day shift, with flexibility. Salary SG07: $38,235.

Qualifications

• One year full-time clerical, secretarial or patient care experience in a healthcare setting.

Responsibilities

• Greet patients and visitors, issue badges, and support front lobby operations.
• Gather and enter demographic and insurance data into EPIC with accuracy.
• Obtain required signatures, distribute forms and patient cards, and attach patient bracelets correctly.
• Maintain confidentiality and provide information and directions to patients.
• Escort patients to appointments when needed and assist with cross-training in admitting areas.

Job description

University Hospital in Syracuse is seeking a Hospital Patient Services Clerk 1 to greet patients and visitors, issue badges, and support the front lobby operations.

Responsibilities include interviewing patients, collecting demographic and insurance data into EPIC, obtaining signatures, distributing forms, attaching bracelets, and guiding patients to appointments. Schedule is 40 hours, Monday–Friday, day shift, with flexibility. Salary SG07: $38,235.