Patient Access & Care Concierge

Talentify; Virginia (MN); On-site; USD 32,000 - 44,000; Full time

Job summary

University Hospitals is hiring a Patient Access Representative to greet patients, collect demographics and insurance information, and schedule care. You will process payments and enroll patients in MyChart, using EPIC to manage queues and documentation.

Attention to detail and confidentiality are essential to ensure accurate records and smooth patient flow. Ideal candidates have 1+ year in customer service, healthcare experience preferred, and strong communication skills to coordinate with

Qualifications

• Requires high school diploma or GED; healthcare setting preferred.
• Experience with patient intake, scheduling, and data entry is essential.
• Ability to protect patient privacy and handle sensitive information.

Responsibilities

• Welcome and check patients in/out for visits.

Skills

Communication

Attention to detail

Organization

Problem-solving

Compassion

Confidentiality

EHR basics

MyChart proficiency

Education

High School GED

Associate degree / progress towards degree (Preferred)

Medical Terminology (Preferred)

Tools

EPIC

Job description

University Hospitals is hiring a Patient Access Representative to greet patients, collect demographics and insurance information, and schedule care. You will process payments and enroll patients in MyChart, using EPIC to manage queues and documentation.

Attention to detail and confidentiality are essential to ensure accurate records and smooth patient flow. Ideal candidates have 1+ year in customer service, healthcare experience preferred, and strong communication skills to coordinate with