Patient Access Concierge — Front Desk & Care

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 27,813 - 41,686; Part time

Job summary

Providence Alaska Medical Center in Anchorage is seeking a Patient Services Specialist who is the first point of contact for patients or visitors in person or by phone, delivering exceptional customer service to support patient satisfaction.

The role supports Providence’s mission and values, with an emphasis on a on-site, part-time schedule in Alaska. The base pay range is $20.19–$30.26 per hour, with potential for additional compensation.

Qualifications

• 1 year customer service experience.
• Successful completion of Providence internship.

Responsibilities

• Be the first point of contact to patients or visitors in person or by phone.
• Maintain a high level of patient satisfaction by providing exceptional customer service.

Skills

Customer service

Internship completion

Job description

Providence Alaska Medical Center in Anchorage is seeking a Patient Services Specialist who is the first point of contact for patients or visitors in person or by phone, delivering exceptional customer service to support patient satisfaction.

The role supports Providence’s mission and values, with an emphasis on a on-site, part-time schedule in Alaska. The base pay range is $20.19–$30.26 per hour, with potential for additional compensation.