Patient Access Concierge — Calm, White-Glove Infusion Care

Pure Infusion; Surprise (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k) Matching

Health, Vision, and Dental Insurance

Paid time off

Community service day

Job summary

Pure Infusion is seeking a Patient Access Coordinator to greet patients for biologic infusions, handle scheduling, and coordinate with referring practices to streamline care. You will partner with clinicians and staff to ensure a seamless visit, from check-in to follow-up, delivering a white-glove experience.

The ideal candidate brings strong customer service, honesty, integrity, and comfort with CRM/EMR systems in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent.
• Proficiency in CRM and EMR software systems.
• BLS Certification within 30 days of hire.
• Eligibility to meet U.S. employment requirements.

Responsibilities

• Call, schedule, and welcome patients for their infusions.
• Coordinate care with referring practices and Market Executive.
• Ensure smooth visit flow and accurate documentation.

Skills

Customer service

Communication skills

Honesty

Integrity

Tech-savvy

Multitasking

Collaboration

Education

High school diploma or equivalent

Tools

CRM software

EMR software

Job description

Pure Infusion is seeking a Patient Access Coordinator to greet patients for biologic infusions, handle scheduling, and coordinate with referring practices to streamline care. You will partner with clinicians and staff to ensure a seamless visit, from check-in to follow-up, delivering a white-glove experience.

The ideal candidate brings strong customer service, honesty, integrity, and comfort with CRM/EMR systems in a fast-paced healthcare setting.