Patient Access Concierge - Bilingual Preferred

Capital Health; New Jersey; On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off

Job summary

Capital Health in Pennington, NJ seeks a friendly Patient Access Greeter to welcome patients, direct check-in, and provide courteous support at the front desk.

The role requires a high school diploma, at least one year of customer service experience, and strong communication skills in English; bilingual Spanish preferred. The position offers full-time hours, a base pay range per hour, and generous benefits.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience preferred.
• Bilingual Spanish speaking preferred; English proficiency required.

Responsibilities

• Greets patients and facilitates check-in at front desk.
• Directs patients to correct locations and answers questions.
• Maintains orderly lobby and supports efficient check-in processes.
• Escorts or assists patients to receiving areas when needed.
• Uses service recovery skills to resolve issues promptly.

Skills

Customer service

Bilingual Spanish (preferred)

Communication skills

Education

High school diploma or equivalent

Tools

Data entry

Medical terminology

Job description

Capital Health in Pennington, NJ seeks a friendly Patient Access Greeter to welcome patients, direct check-in, and provide courteous support at the front desk.

The role requires a high school diploma, at least one year of customer service experience, and strong communication skills in English; bilingual Spanish preferred. The position offers full-time hours, a base pay range per hour, and generous benefits.