Patient Access Concierge | 24/7 Hospital Registration

Heritage Valley; Sewickley (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Valley Sewickley is seeking a Front Desk/Patient Registration Clerk to greet patients, collect demographic and insurance data, and guide them through the registration process. The role supports cross-campus registration and assists with automated check-in via patient kiosks in a fast-paced health system.

Ideal candidates have a high school diploma or GED, strong customer service and communication skills, and a willingness to learn the latest registration technology.

Qualifications

• High school diploma or GED; no experience required, strong work ethic and willingness to learn.

Responsibilities

• Greet patients and families and interview them to guide through the registration process.
• Collect and enter demographic and insurance information for accurate hospital records and billing.
• Assist patients with automated check-in via kiosks and coordinate ancillary schedules across patients.
• Support cross-campus registration activities and ensure smooth patient flow.

Skills

Customer service

Communication skills

Problem solving

Organization

Education

High school diploma or GED

Bachelor's/Associate degree (preferred)

Job description

Heritage Valley Sewickley is seeking a Front Desk/Patient Registration Clerk to greet patients, collect demographic and insurance data, and guide them through the registration process. The role supports cross-campus registration and assists with automated check-in via patient kiosks in a fast-paced health system.

Ideal candidates have a high school diploma or GED, strong customer service and communication skills, and a willingness to learn the latest registration technology.