Patient Access Specialist — 24/7 Front Desk & Kiosk Support

NorthWest EMS; Sewickley (Allegheny County); On-site; USD 33,000 - 42,000; Full time

Job summary

Heritage Valley Sewickley is hiring for a full-time Patient Registration specialist. You will greet patients, interview them, and guide family members through the registration process for Heritage Valley Health System, collecting demographic and insurance information to facilitate billing.

Role requires excellent communication, a customer-service focus, and the ability to manage multiple tasks. No experience necessary, high school diploma or GED required; healthcare knowledge or degree

Qualifications

• Customer-focused with excellent communication skills.
• Willingness to learn alongside latest technology.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Greet patients and interview them to determine registration needs.
• Guide patients and family members through the registration process and collect demographic and insurance information for billing.
• Assist automated check-in processes via patient kiosks and support cross-campus scheduling.

Skills

Customer service

Communication skills

Strong work ethic

Willingness to learn

Education

High school diploma or GED

Job description

Heritage Valley Sewickley is hiring for a full-time Patient Registration specialist. You will greet patients, interview them, and guide family members through the registration process for Heritage Valley Health System, collecting demographic and insurance information to facilitate billing.

Role requires excellent communication, a customer-service focus, and the ability to manage multiple tasks. No experience necessary, high school diploma or GED required; healthcare knowledge or degree