Patient Access & Medical Assistant — Front Desk Care

Geisinger; Wilkes-Barre (Luzerne County); On-site; USD 29,000 - 38,000; Full time

Job summary

Geisinger Wilkes-Barre Clinic is seeking a front line support role responsible for greeting and registering patients, coordinating scheduling, and assisting with basic patient care activities as directed by licensed nursing staff. This position operates within a dynamic clinic setting and emphasizes patient-centered service and accurate documentation.

The role includes clerical duties, adherence to care plans, and collaboration with the care team to ensure efficient patient flow and safety.

Qualifications

• Education: High School Diploma or GED is required; 1 year of related work experience preferred.
• Certification: Basic Life Support (BLS) within 6 months from hire.

Responsibilities

• Greet and register patients, support patient check-out, and schedule appointments.
• Assist providers and nurses, prepare for minor procedures, and gather supplies.
• Document patient information in the electronic medical record and communicate care plans to patients.

Skills

Communication

Customer Service

Clerical

Confidentiality

Education

High School Diploma or GED

Job description

Geisinger Wilkes-Barre Clinic is seeking a front line support role responsible for greeting and registering patients, coordinating scheduling, and assisting with basic patient care activities as directed by licensed nursing staff. This position operates within a dynamic clinic setting and emphasizes patient-centered service and accurate documentation.

The role includes clerical duties, adherence to care plans, and collaboration with the care team to ensure efficient patient flow and safety.