Patient Access Concierge

Tanner Health; Georgia; On-site; USD 36,000 - 48,000; Full time

Job summary

Tanner Health is seeking a detail-orientedHealth Access professional to support pre-registration, registration, and insurance verification across multiple locations. This role involves coordinating with patients, families, and payers to ensure accurate data capture and timely processing.

Responsibilities include precertification verification, document completion, and POS collections, with a focus on maintaining smooth patient flow in a fast-paced environment.

Qualifications

• Public relations and customer-facing skills are essential.
• Ability to communicate effectively with patients, families, staff, and payers.
• Experience in fast-paced, high-stress healthcare environments preferred.
• Proficient use of computer equipment and basic software.
• Some college coursework preferred.

Responsibilities

• Facilitate pre-registration and registration processes.
• Verify insurance, precertification, and document completion.
• Perform POS cash collections and review work output.
• Interact via call center, patient-facing, and bedside activities across multiple locations.

Skills

Customer service

Public relations

Communication

Teamwork

Medical terminology

ICD-9/CPT-4 basics

Computer literacy

Education

High School Diploma or GED

Job description

Tanner Health is seeking a detail-orientedHealth Access professional to support pre-registration, registration, and insurance verification across multiple locations. This role involves coordinating with patients, families, and payers to ensure accurate data capture and timely processing.

Responsibilities include precertification verification, document completion, and POS collections, with a focus on maintaining smooth patient flow in a fast-paced environment.