Patient Access Communications Specialist (PRN)

BHS; Richmond (VA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Preventive Plan

Retirement Plans

Flimp Decisions

Job summary

Baptist Health is seeking a Patient Access – Communications Specialist PRN to direct incoming calls, greet visitors, and provide information with courtesy. The role requires monitoring alarms, processing work orders, and communicating urgent information quickly.

As a PRN position, responsibilities flex with patient needs; qualifications include a high school diploma, one year of customer service, and comfort with common computer applications.

Qualifications

• High school diploma or equivalent required.
• At least one year of customer service experience.
• Comfortable using common computer applications.

Responsibilities

• Answer switchboard and information desk telephones professionally.
• Greet visitors in a professional and courteous manner.
• Provide information to walk-up visitors and patients.
• Monitor alarms and emergency telephones and communicate information quickly.
• Receive and process work orders in a timely and professional manner.

Skills

Customer service

Communication

Telephone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Baptist Health is seeking a Patient Access – Communications Specialist PRN to direct incoming calls, greet visitors, and provide information with courtesy. The role requires monitoring alarms, processing work orders, and communicating urgent information quickly.

As a PRN position, responsibilities flex with patient needs; qualifications include a high school diploma, one year of customer service, and comfort with common computer applications.