Clinical Administrative Assistant

Massachusetts Eye and Ear; Boston (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary seeks an administrative professional to support clinical services at the onsite office. You will perform clerical tasks, schedule patient visits, check patients in and out, and assist with billing forms and records management.

The role requires excellent communication, organization, and time-management skills, with 0-1 year of healthcare office experience preferred and proficiency in Office Suite. The position is onsite with a 40-hour work week.

Qualifications

• High School Diploma or Equivalent required.
• 0-1 year healthcare office experience preferred.
• Basic proficiency with Office Suite and written communications.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet and assist patients at check-in/out.
• Answer phones and route inquiries; schedule follow-ups.
• Process patient billing forms and scan to medical records.
• Retrieve patient records and laboratory results as needed.
• Manage mail, faxes, and document filing.
• Take and relay messages for prior authorizations and registrations.

Skills

Office Suite

Phone system

Written communication

Time management

Organization

Team collaboration

Education

High School Diploma or Equivalent

Tools

Office Software

Job description

Massachusetts Eye and Ear Infirmary seeks an administrative professional to support clinical services at the onsite office. You will perform clerical tasks, schedule patient visits, check patients in and out, and assist with billing forms and records management.

The role requires excellent communication, organization, and time-management skills, with 0-1 year of healthcare office experience preferred and proficiency in Office Suite. The position is onsite with a 40-hour work week.