Patient Access Clerk – Evening/Weekend Shifts

Advocate Health

Elgin (IL)

On-site

USD 29,000 - 43,000

Part time

10 days ago

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Benefits offered by this job

Paid Time Off

Health benefits

Retirement plans

Educational Assistance Program

Job summary

Advocate Health is seeking a part-time Patient Access/Registration Clerk in Sherman, IL, for a 7.5 hour workweek. The role focuses on creating electronic health records, verifying demographics and insurance details, collecting co-pays, and guiding patients through registration with strong customer service.

The position requires basic education (high school) and adherence to HIPAA, EMTALA, and related regulations.

Qualifications

Demonstrate the Advocate Health purpose, values and behaviors.
Ability to work in a high profile and high stress area, multitask and prioritize work.
Strong attention to detail and accuracy.
Excellent customer service skills in a variety of situations.
Excellent communication (written & verbal).
Educate patients on insurance coverage and discuss billing expectations.

Responsibilities

Create the initial electronic health record for new patients and ensure no duplicates.
Check in and register patients; collect demographics, insurance info, and co-pays.
Discuss financial obligations and refer to Financial Advocates when needed.
Maintain HIPAA-compliant privacy and confidentiality of patient information.
Coordinate scheduling, reminders, and patient preparation instructions.
Provide welcoming, professional service and assist with transportation or accessibility needs.
Monitor and manage electronic health record work queues per department process.