Patient Access Champion | Caring Registration & Support

Intuitive Health; Milton (DE); On-site; USD 36,000 - 48,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate to join our front-desk team at our Milton, DE location. You will greet patients, verify insurance, collect copays, and ensure accurate registration in our electronic health record system.

The role requires strong customer service, multitasking, and excellent communication in a fast-paced healthcare setting. Typical duties include coordinating patient flow, answering inquiries, and maintaining a welcoming environment while upholding HIPAA and

Qualifications

• Typing speed of 50 wpm and ability to multi-task effectively.
• Strong written and verbal communication, with customer service focus.
• Healthcare experience or 1 year in a customer-service role desired.
• Basic insurance verification knowledge and healthcare terminology.

Responsibilities

• Register patients and verify demographics and insurance information.
• Collect payments at point of service and document transactions.
• Greet patients and provide exceptional customer service at the front desk.
• Answer phones, screen calls, and direct inquiries to appropriate staff.
• Maintain patient files and assist with clerical tasks as needed.

Skills

Typing 50 wpm

Effective communication

Collaboration

Customer focus

Analytical problem solving

Multitasking ability

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Intuitive Health is seeking a Patient Access Advocate to join our front-desk team at our Milton, DE location. You will greet patients, verify insurance, collect copays, and ensure accurate registration in our electronic health record system.

The role requires strong customer service, multitasking, and excellent communication in a fast-paced healthcare setting. Typical duties include coordinating patient flow, answering inquiries, and maintaining a welcoming environment while upholding HIPAA and