Part-Time Patient Access Concierge

Intuitive Health; Lazy Lake (DE); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Intuitive Health in Delaware is seeking a Part-time Patient Access Advocate to join our front desk team at the Bayhealth Emergency and Urgent Care Center in Milton. You’ll greet patients, verify demographics, insurance, collect payments, and enter data into the electronic health record, while maintaining a courteous, professional demeanor.

Responsibilities include registration, accurate billing, visit closures, wayfinding, and multi-tasking in a fast-paced healthcare setting.

Qualifications

• Typing 50 wpm.
• Flexibility.
• Technical capacity.
• MS Office proficiency (Word, Excel, Outlook).
• HS diploma or GED.
• Healthcare or CS experience (6+ months).
• Insurance knowledge preferred.
• Medical terminology and billing codes familiarity.
• Excellent communication and customer service.
• Reading/writing basics.
• Math skills.
• Multi-tasking in fast-paced environment.
• HIPAA compliance.

Responsibilities

• Greet patients with a friendly, professional manner.
• Register patients and verify demographics and insurance.
• Collect copayments and process visit closures.
• Enter data into electronic health records accurately.
• Provide wayfinding and customer service at the front desk.

Skills

Typing 50 wpm

Flexibility

Technical capacity

MS Office

HS diploma

Healthcare exp

Insurance knowledge

Medical terminology

Communication skills

Reading/writing

Math skills

Multi-tasking

HIPAA compliance

Education

High school diploma or GED

Tools

EHR systems

Job description

Intuitive Health in Delaware is seeking a Part-time Patient Access Advocate to join our front desk team at the Bayhealth Emergency and Urgent Care Center in Milton. You’ll greet patients, verify demographics, insurance, collect payments, and enter data into the electronic health record, while maintaining a courteous, professional demeanor.

Responsibilities include registration, accurate billing, visit closures, wayfinding, and multi-tasking in a fast-paced healthcare setting.