Billing Specialist

OneOncology; Coeur d'Alene (ID); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Plan

Professional Development Fund

Employee Assistance Program

Life Insurance

Job summary

Beacon Clinic is seeking a Billing Specialist to ensure accurate and timely patient billing, audit claims, and resolve billing errors. The role requires attention to detail and effective communication to optimize revenue and patient satisfaction.

You will coordinate with billing systems, insurance companies, and internal teams, handling AR queries and deadlines while supporting process improvements with the CFO and Patient Access Manager.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Healthcare administration or related field advantageous.
• Experience with insurance verification and billing processes preferred.

Responsibilities

• Audit and ensure error-free patient billing processes.
• Daily claim audits to identify errors and prevent delays.
• Communicate billing discrepancies to staff and supervisors.
• Serve as liaison between billing systems and the Beacon team for AR queries.
• Complete routine tasks within deadlines.
• Assess accounts for completeness and follow up on issues.
• Manage AR buckets weekly and address open accounts.

Skills

Compassionate care

Attention to detail

Communication skills

EHR proficiency

Insurance verification

Education

High school diploma

Associate degree preferred

Tools

EHR software

Insurance verification software

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description:

Beacon has an excellent opportunity available within our clinic as an Billing Specialist. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you! The Biller is responsible for ensuring accurate and timely patient billing, auditing claims, resolving billing errors, and coordinating communication between billing systems, patients, insurance companies, and internal teams. This role requires attention to detail, effective communication, and the ability to manage multiple tasks efficiently to optimize revenue and patient satisfaction.

Duties/Responsibilities:

• Support efforts to ensure error-free patient billing processes.
• Conduct daily audits of claims to identify errors, prevent lost revenue, and anticipate potential billing delays.
• Communicate billing discrepancies requiring corrective measures to appropriate staff and supervisors.
• Act as a liaison between billing software/systems and the Beacon team for front-end billing issues and accounts receivable (AR) queries.
• Complete routine and priority tasks within departmental deadlines.
• Assess accounts for completeness and accuracy; follow up on missing or incorrect billing information to ensure proper patient responsibility.
• Utilize online portals efficiently to gather claim details and resolve inbox tasks within a week.
• Review and manage the AR bucket weekly and address any open accounts, including those for deceased patients.
• Support processes for deceased patients to include sympathy cards, AR resolution, family support, and probate etc.
• Participate in special projects assigned by the CFO and Patient Access Manager.
• Collaborate with the Patient Access Manager to develop improved processes for billing submissions and AR resolution.
• Demonstrate ongoing professional development, including continuing education efforts.
• Perform duties independently with minimal supervision.

Required Skills/Abilities:

• Compassionate and caring bedside manners.
• Excellent attention to detail and ability to balance competing priorities.
• Strong written and verbal communication.
• Previous experience in insurance verification, patient intake, or a similar role in a healthcare setting is preferred.
• Knowledge of medical terminology, insurance policies, and healthcare regulations.
• Strong attention to detail and the ability to manage multiple tasks effectively.
• Excellent customer service and communication skills, both verbal and written.
• Proficiency in using electronic health records (EHR) and insurance verification software.
• Ability to work independently and collaboratively within a team environment.

Education:

High school diploma or equivalent; associate degree in healthcare administration or related field preferred.

Benefits:

• Paid Time Off program 8 paid, closed-clinic holidays
• Health Insurance, including medical, dental, and vision
• 401(k) Plan
• Annual Professional Development Fund
• Employee Assistance Program
• Short-term, Long-term, and Life Insurance

Pay:

Starting at $22/hour

Beacon Company Mission:

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values:

Compassion. Grace. Honesty. Humor. Respect. Trust.

Our Locations:

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused boutique health and wellness clinic that is committed to providing the highest quality medical care and supportive services. Founded in 2018 by Dr. David Bartels, Beacon Clinic has made it our mission to provide patient-focused, compassionate care. When growing our team, we look for the people who will be ready to carry out that mission. At our Northern Idaho location, Beacon offers medical oncology and hematology, radiation oncology, rheumatology, and urology services to our Coeur d'Alene, Post Falls, and surrounding community members. In our Southern Idaho location, Beacon offers medical oncology and hematology services to our Boise and surrounding community members.

Beacon Core Values:

Compassion. Grace. Honesty. Humor. Respect. Trust. Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience. We work purposely to create a culture that team members look forward to walking into each day. We hope one of our openings could match what you're looking for. Learn more about us at our website.