Care Navigator: Outpatient Access & Coordination

Laurel Ridge Treatment Center; Boise (ID); On-site; USD 42,000 - 62,000; Full time

Job summary

Intermountain Hospital in Boise is seeking a Care Navigator to meet with eligible patients and discuss Outpatient Services benefits, transportation, and start dates. The role supports admissions and aftercare planning, with data entry into Midas for trend reporting.

The ideal candidate brings strong computer and communication skills, attention to detail, and familiarity with inpatient workflows related to case management and discharge planning.

Qualifications

• High School graduate or GED required; Bachelor's degree preferred.
• Proficient with data entry and office software; strong typing and accuracy.

Responsibilities

• Meet with eligible patients to discuss benefits of Outpatient Services.
• Explain transportation options, virtual programming, and potential start dates.
• Routinely collect and enter data into Midas for reporting.
• Coordinate with the Director of Outpatient on eligibility communications.
• Support inpatient workflow understanding for discharge planning.

Skills

Data entry

Computer skills

Communication

Detail-oriented

Education

High School diploma

Bachelor's degree preferred

Tools

Midas

Job description

Intermountain Hospital in Boise is seeking a Care Navigator to meet with eligible patients and discuss Outpatient Services benefits, transportation, and start dates. The role supports admissions and aftercare planning, with data entry into Midas for trend reporting.

The ideal candidate brings strong computer and communication skills, attention to detail, and familiarity with inpatient workflows related to case management and discharge planning.