Patient Access & Care Coordinator II

Baylor Scott & White Health; Killeen (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) savings plan with match up to 5

Tuition reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office or clinic. The role focuses on patient relations, check-in/check-out, scheduling, and insurance verification to ensure high-quality patient-centered care.

Responsibilities include assisting with training junior staff and coordinating follow-up visits, while maintaining accurate patient records and handling financial transactions per guidelines.

Qualifications

• Minimum high school diploma or GED.
• 1 year of experience in customer service, healthcare, medical office, or patient-facing role preferred.
• Familiarity with medical insurance processes and patient scheduling is a plus.

Responsibilities

• Assist patients and visitors with check-in and check-out and scheduling.
• Verify insurance information and demographics in the system.

Skills

Customer service

Healthcare experience

Medical office

Patient-facing

Education

HS Diploma / GED

Tools

Medical software

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist 2 to provide administrative support in a physician's office or clinic. The role focuses on patient relations, check-in/check-out, scheduling, and insurance verification to ensure high-quality patient-centered care.

Responsibilities include assisting with training junior staff and coordinating follow-up visits, while maintaining accurate patient records and handling financial transactions per guidelines.