Patient Access & Care Coordinator

Cornerstone Family Healthcare; Town of New Windsor (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health Benefits

Retirement plan

Paid Time Off

Sick Time

Flexible Spending

Dependent Care

Paid Holidays

Job summary

Cornerstone Family Healthcare in New Windsor, NY is seeking a Patient Services Representative to support patient registration and front-desk operations. The role requires excellent customer service, bilingual Spanish/English capabilities, and ability to handle insurance verification and copay collection in a busy clinic.

The position is full-time, based in New Windsor, with standard office hours and a potential quarterly incentive.

Qualifications

• Customer service and front-desk communication skills are essential.
• Bilingual Spanish/English preferred to assist a diverse patient base.
• Experience with clerical duties and office procedures is desirable.

Responsibilities

• Greet patients and assist with registrations, ensuring accuracy in the intake process.
• Verify insurance information, collect copays, and document payments in the EMR.
• Schedule and modify appointments; coordinate referrals and follow-ups as needed.
• Maintain patient confidentiality and ensure a clean, organized waiting area.

Skills

Customer service

Bilingual Spanish/English

Communication skills

Travel to other sites

Education

High School Diploma or Equivalency

Job description

Cornerstone Family Healthcare in New Windsor, NY is seeking a Patient Services Representative to support patient registration and front-desk operations. The role requires excellent customer service, bilingual Spanish/English capabilities, and ability to handle insurance verification and copay collection in a busy clinic.

The position is full-time, based in New Windsor, with standard office hours and a potential quarterly incentive.