Patient Access & Care Coordinator

46000 SCL Health Medical Group - Billings LLC; Red Lodge (MT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Intermountain Health's Red Lodge Clinic seeks a Patient Service Representative to be the first point of contact for patients, greeting, checking in/out, and verifying demographic and insurance information. The role documents calls in EMR, schedules visits, collects payments, and supports billing needs while maintaining PHI privacy and delivering a positive customer experience.

27 hours weekly with a variable hourly pay of $18.31 to $23.80, depending on experience; comprehensive benefits are

Qualifications

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal and communication skills.

Responsibilities

• Greet and check-in/out patients via phone or in person.
• Document calls accurately in the EMR and schedule appointments.
• Verify demographics and insurance information and assist with billing needs.

Skills

Customer service

Data entry

Interpersonal skills

PHI privacy

Job description

Intermountain Health's Red Lodge Clinic seeks a Patient Service Representative to be the first point of contact for patients, greeting, checking in/out, and verifying demographic and insurance information. The role documents calls in EMR, schedules visits, collects payments, and supports billing needs while maintaining PHI privacy and delivering a positive customer experience.

27 hours weekly with a variable hourly pay of $18.31 to $23.80, depending on experience; comprehensive benefits are