Patient Access & Experience Specialist

Intermountain Healthcare; Cedar City (UT); On-site; USD 25,000 - 33,000; Part time

Job summary

Intermountain Health Cedar City Hospital is seeking a Patient Service Representative to be the first point of contact for patients. You will greet and check-in/out patients, verify demographic data, schedule appointments, and assist with insurance verification, forms, and payments.

The role requires strong communication, professional etiquette, and the ability to protect patient privacy. A background in customer service and basic computer skills are preferred; bilingual abilities are a plus.

Qualifications

• Six months of customer service experience involving interactions with customers.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal and communication skills.

Responsibilities

• Greet and check-in/out patients, and verify information.
• Schedule appointments, referrals, and/or consultations.
• Assist with insurance/co-pay processes and financial paperwork.

Skills

Customer Service

Communication

Data Entry

PHI Privacy

Teamwork

Education

High school diploma / GED

Tools

EMR systems

Job description

Intermountain Health Cedar City Hospital is seeking a Patient Service Representative to be the first point of contact for patients. You will greet and check-in/out patients, verify demographic data, schedule appointments, and assist with insurance verification, forms, and payments.

The role requires strong communication, professional etiquette, and the ability to protect patient privacy. A background in customer service and basic computer skills are preferred; bilingual abilities are a plus.