Patient Access & Care Coordinator

Intermountain Healthcare; Lafayette (CO); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intermountain Health seeks a Patient Service Representative at Good Samaritan Medical Office Pavilion in Lafayette, CO. The role centers on greeting patients, verifying information, and guiding them through intake and scheduling while maintaining HIPAA and PHI privacy.

The PSR will document interactions in the EMR, assist with billing forms, and coordinate appointments with caregivers to ensure a smooth patient experience. Strong communication and teamwork are essential.

Qualifications

• Six months of customer service experience.
• Basic computer skills for word processing and data entry.
• Professional manner and strong interpersonal/communication skills.
• Ability to protect privacy and PHI of patients and caregivers.

Responsibilities

• Greet and check-in/out patients; verify demographic and insurance information.
• Document interactions accurately in the EMR.
• Schedule appointments for visits, tests, referrals, and consultations.
• Assist with forms for regulatory and billing needs; explain financial assistance.

Skills

Customer service

Computer skills

Communication

PHI privacy

Teamwork

Education

High school diploma or GED

Tools

EMR software

Microsoft Office

Job description

Intermountain Health seeks a Patient Service Representative at Good Samaritan Medical Office Pavilion in Lafayette, CO. The role centers on greeting patients, verifying information, and guiding them through intake and scheduling while maintaining HIPAA and PHI privacy.

The PSR will document interactions in the EMR, assist with billing forms, and coordinate appointments with caregivers to ensure a smooth patient experience. Strong communication and teamwork are essential.