Weekend Patient Access Specialist I: Registration & Scheduling

Intermountain Healthcare; Lafayette (CO); On-site; USD 26,000 - 39,000; Part time

Job summary

Intermountain Healthcare is seeking a Patient Access Registration Specialist I to greet patients, collect accurate demographics, verify insurance, and register for appointments at Good Samaritan Hospital in Lafayette, CO.

The role requires friendly customer service, strong computer skills, and experience with Epic. You will handle co-pays and explain financial assistance options while supporting fast-paced clinical operations.

Qualifications

• High School diploma or equivalent is preferred.
• Proficiency in computer skills including Microsoft Office, internet and email required.
• Experience with Epic preferred.
• Customer service experience, preferably in a healthcare setting, is required.
• Demonstrated ability to work in a fast-paced environment.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Problem Solving

Education

High School diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Intermountain Healthcare is seeking a Patient Access Registration Specialist I to greet patients, collect accurate demographics, verify insurance, and register for appointments at Good Samaritan Hospital in Lafayette, CO.

The role requires friendly customer service, strong computer skills, and experience with Epic. You will handle co-pays and explain financial assistance options while supporting fast-paced clinical operations.