Patient Access & Care Coordination Specialist

University of California - Los Angeles Health; Torrance (CA); On-site; USD 40,000 - 58,000; Full time

Job summary

The University of California - Los Angeles Health is seeking a patient services coordinator to provide direct support to physicians and patients. You will act as a liaison for patients and physicians, assist patients in accessing services within the health system, and facilitate communication with referring physicians.

Additional duties include referring patients to appropriate resources, providing follow-up by telephone and EPIC/Care Connect, and processing authorizations for multi-specialty

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to establish and maintain productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically with a patient population in varying health conditions.

Responsibilities

• Act as liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources.
• Provide follow-up through telephone and EPIC/Care Connect.
• Process authorizations for multi-specialty and scheduling GI procedures.

Skills

Prioritization

Interpersonal relationships

Productive working environment

Verbal communications

Diplomatic interaction with patients

Job description

The University of California - Los Angeles Health is seeking a patient services coordinator to provide direct support to physicians and patients. You will act as a liaison for patients and physicians, assist patients in accessing services within the health system, and facilitate communication with referring physicians.

Additional duties include referring patients to appropriate resources, providing follow-up by telephone and EPIC/Care Connect, and processing authorizations for multi-specialty