Patient Access Scheduler & Care Liaison

University of California - Los Angeles Health; Beverly Hills (CA); On-site; USD 66,000 - 95,000; Full time

Job summary

University of California - Los Angeles Health in Beverly Hills seeks a role providing direct support to physicians and patients within assigned primary and/or specialty care practices. You will act as a liaison, help patients access services and coordinate with referring physicians, with follow-up through telephone and EPIC/Care Connect.

Responsibilities include facilitating communication, referring patients to resources, and ensuring smooth operation of the health system workflow while

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Strong communication and interpersonal skills across diverse populations.
• Ability to coordinate care and navigate the health system.
• Ability to convey complex information clearly in formal and informal settings.

Responsibilities

• Provide direct support to physicians and patients within assigned practices.
• Act as a liaison for patients and physicians in the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians and coordinate referrals.
• Refer patients to appropriate resources and provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization

Interpersonal skills

Verbal communication

Diplomacy

Care coordination

Tools

EPIC/Care Connect

Job description

University of California - Los Angeles Health in Beverly Hills seeks a role providing direct support to physicians and patients within assigned primary and/or specialty care practices. You will act as a liaison, help patients access services and coordinate with referring physicians, with follow-up through telephone and EPIC/Care Connect.

Responsibilities include facilitating communication, referring patients to resources, and ensuring smooth operation of the health system workflow while